The idea for this article came after reading an article in CACM about what SysAdmins would want from IT vendors (http://cacm.acm.org/magazines/2011/2/104373-a-plea-from-sysadmins-to-software-vendors/fulltext). It made me thinking, What would the environment support team want? This question has many aspects one being the support for automated monitoring and more specifically:
- Application monitoring at the business services level – not hardware, OS, networking, not even application container (JMX)
- Not one application but an environment made of many (hundreds) of components
- Multiple (tens) of environments – most of them for functional and performance testing, not production
- Most components are implemented on a Web-Services/J2EE platform
- Priority is on the availability of the environment – not performance or root-cause analysis.
Here are some of guidelines …
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